Everything you need to know about your account, deposits in PKR, cricket betting, VIP rewards and the mobile app — answered clearly and without the runaround.
This FAQ page covers the questions that Pakistani players ask us most often. Whether you are brand new to 888gam and figuring out how to get started, or you have been playing for a while and want to understand how withdrawals or VIP tiers work, you should find a clear and useful answer here.
The questions are grouped by topic — account and login, deposits and withdrawals, cricket and sports betting, the Game Lobby and casino, the VIP programme, and the mobile app. Use the category buttons below to jump straight to the section that is most relevant for you, or just scroll through at your own pace.
If you cannot find what you are looking for here, our live chat support team is available around the clock. They can help with account issues, payment questions, technical problems and anything else — usually within a few minutes of starting a chat. You can also browse the specific platform pages linked throughout this FAQ for more detailed information on each topic.
Most account and payment questions can be resolved by our live chat team within five minutes. For urgent issues — especially those involving account access or pending transactions — live chat is always the fastest route.
One account. One login. Full access to cricket, PSL betting, live casino, VIP rewards and more — all in PKR.
Live and pre-match markets for PSL, T20 internationals, Test cricket and one-day matches. In-play odds update ball by ball so you are always betting on the latest picture. All stakes and winnings in PKR.
Hundreds of slots, live dealer baccarat, roulette and blackjack, and instant-win games — all under one roof. No separate accounts, no separate downloads. Your 888gam login covers everything.
Top up your balance in minutes using JazzCash, Easypaisa, Raast, bank transfer or card. No conversion fees — everything stays in Pakistani Rupees from deposit to withdrawal.
Earn points every time you play and climb through VIP tiers to unlock PKR cashback, faster withdrawals, exclusive bonuses and dedicated account support. Progress is tracked automatically.
Download the 888gam app and carry the full platform in your pocket. Cricket markets, live casino, PKR deposits and your VIP dashboard — all mobile-optimised and using your existing login.
Our support team is available every hour of every day via live chat. Account issues, payment queries, technical problems — most are resolved within a few minutes of starting a conversation.
888gam is built for entertainment. We want every player to enjoy the platform in a way that stays within their personal budget and does not create problems in other areas of their life. That means giving players the tools they need to stay in control — and making those tools easy to find and use.
From your account settings, you can set a daily, weekly or monthly deposit limit to cap how much you add to your balance in a given period. You can also set session time reminders that will alert you after a specified length of time, which is useful if you tend to lose track of how long you have been playing. Both of these tools are available to every registered player regardless of VIP tier.
If you ever feel that your play is becoming a habit rather than a hobby, or that you are spending more than you intended, you can use the self-exclusion option in your account. Self-exclusion closes your access to the platform for a period you choose — this decision is reversible only after the chosen period has passed. We take self-exclusion requests seriously and they are processed promptly.
888gam is for adults aged 18 and over. Gambling should always be treated as a form of entertainment, not a way to earn income or recover money. Set a budget before you play, stick to it, and stop when it is not fun. Visit the Responsible Gaming page for full details on all available tools.
If you have concerns about someone else's gambling habits, our support team can also provide guidance on how to raise those concerns and what steps are available. We are committed to maintaining a platform where players can enjoy themselves safely.
The FAQ above covers the questions we hear most often, but every player's situation is a little different. If you have a question that is not answered here, or if you need help with a specific account or payment issue, our support team is ready to assist.
Live chat is available 24 hours a day, seven days a week, and is by far the fastest way to get a resolution. You do not need to be logged in to start a chat — just open the chat widget and describe your issue. For less urgent queries, you can also reach us by email and we will respond as quickly as possible.
When contacting support about an account or payment issue, it helps to have your registered email address or mobile number ready, along with any relevant transaction references. This allows the support team to locate your account and investigate the issue without any back-and-forth delay.
Average response time via live chat: under 5 minutes.
Create your free account in under three minutes, deposit PKR using JazzCash or Easypaisa, and start betting on cricket, PSL and more — or explore the full Game Lobby.